Quills New Online Ordering Store: Help Centre
We hope that you are enjoying our new look website and all the benefits of our improved site including easy ordering, enhanced search functionality and much more.
To help you get to terms with our new site, we’ve listed some useful information below. If you still have any questions, please get in touch with our friendly team on live chat or call us on 0845 078 0324.
Logging into your account
Getting started is quick and easy, simply click on ‘Sign In’ in the top right-hand corner and then enter your email address and password and you’ll go straight through to your account dashboard.
If you’ve forgot your password, click on ‘Sign In’ and then choose ‘Forgot Password?’. You’ll be asked to enter your account email address and then a temporary password will be emailed over to you. Please note that you’ll be asked to change this password to something memorable upon login.
Your account dashboard is optimised for your company and all the users within your organisation. It is the first page that you will land on after signing in and will show you important sections such as any saved baskets, recent orders, delivery addresses, orders that require approval etc.
Ordering your favourite products has never been easier with our new quicklists function. You have the ability to create multiple lists of items that are available for either yourself to view or order (personal list) or all members within your organisation (company favourites).
To get started, search for your favourite items and then click on ‘+ Add to quicklist’. To view all your quicklists, hover over ‘Quicklists’ in the top navigation menu and click on the list you would like to view.
All contract products and prices which have been agreed with your account manager will display within the ‘Contracts Items’ section (available upon login). To view your contract items, click on ‘My Account’ in the top right-hand corner and then choose ‘Contract Items’.
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