At Quills Group we take the security of personal data seriously and are committed to keeping you fully informed of your rights under the General Data Protection Regulation (GDPR). We aim to act transparently at all times and to provide you with accessible information on how we use your personal data.
We will collect personal data on our website only if it is directly provided to us by you, the user, and therefore has been provided by you with your consent. We may collect the following information: your email address, name, job title, home or work address and telephone number. Normally you will only provide such details if you submit the contact form or web form on our website or sign up for our free newsletter or other resources such as downloadable PDFs.
We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).
We use Google products including: Google Analytics, Google Search Console and Google Adwords. We use these products to understand how the website is being used in order to improve the user experience. User data is all anonymous. The types of data collected includes: IP address, browser-generated information e.g. browser type, operating system, date and time of access, how long a person looks at a website, what they look at etc. See below for an overview of Google's privacy policies.
We may hold and process personal data that you provide to us in accordance with the GDPR.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you, including internal record keeping. In addition, we may use the information for the following purposes:
- To notify you about any changes to our website, such as improvements or product/service changes that may affect our service
- If you are an existing customer, we may contact you with information about products and services similar to those that were the subject of a previous sale to you and that we think may be of interest to you
- If you have consented to receive our e-newsletters, we will include you in our monthly newsletter sends, which you can opt out of at any time
We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
Please note that we do not reveal information about identifiable individuals to our advertisers, but we may from time to time, provide them with aggregate statistical information about our visitors.
If you have given us consent to use your data for a particular purpose, you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at Quills Group, Unit 2 Spitfire Business Park, 1 Hawker Road, Croydon, Surrey, CR0 4WD or email us at firstname.lastname@example.org
As part of the services offered to you, for example through our website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA - this is generally the nature of data stored in "the Cloud". It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.
We do not use or disclose sensitive personal data, such as race, religion or political affiliations without your explicit consent.
Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal processes served on us or our website.
You have the right to opt out of us processing your personal data for marketing purposes by contacting us at email@example.com.
Some emails that we send you have no tracking in at all, e.g. service emails with invoices attached. Other emails include tracking so that we can tell how much traffic those emails send to our site, but we do not know who has clicked so the data is anonymous. For some emails we can track, at an individual level, whether the user has opened and clicked on links in the email. We use the latter information at a personal level, to understand open and click rates on our emails to try to improve them. If you want to be sure that none of your email activity is tracked, then you can opt out of Quills Group emails which you can do by emailing "UNSUBSCRIBE" to firstname.lastname@example.org.
The transmission of information via the internet or email is not completely secure. We cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk.
You may find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Cookies are added to the browser whenever someone visits your site. When they load a page the EvolutionX webstore adds these cookies to provide the basic functionality of the store. For example, logging in, keeping a session, remembering your cart, etc.
Without cookies the store functionality would be much more limited.
|Cookie Name||Description||Cookie Purpose||Max-Age|
|XSRF-TOKEN||Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.||Strictly necessary||3 days|
|evo_session||Session storage for the user which is essential for retrieving details about the cart, login and other features.||Strictly necessary||3 days|
|session_cart||Session storage for the user which is essential for retrieving details about the cart, login and other features.||Strictly necessary||30 days|
|remember_me||Remember login if requested by the user. (deprecated)||Strictly necessary||12 months|
|products_display_mode||Used for store display choices like grid and list view on user click.||Strictly necessary||6 hours|
|product_compare||Used for our compare features to store the list of items you wanted to compare.||Strictly necessary||Session|
|quote_product_list||Used for our quoting features to store the list of items you requested for quote.||Strictly necessary||Session|
|user_consent_uuid||Used for storing the unique ID of user cookie preference setting||Strictly necessary|
|skip_punchout_alert||Used for remembering the choice to skip punchout email and/or card alert||Strictly necessary|
|auth0_transient||Session storage for the user which is essential for retrieving SSO details used by auth0.||Strictly necessary||Session|
|auth0_session||Session storage for the user which is essential for retrieving SSO details used by auth0.||Strictly necessary||Session|
Mandatory Third-Party Cookies
- Google reCAPTCHA is a SPAM protection service provided by Google that helps protect websites from spam and abuse. We use Google reCAPTCHA on User submitted forms and within the checkout.
Other Third-Party Cookies
The GDPR gives you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at Quills Group, Unit 2 Spitfire Business Park, 1 Hawker Road, Croydon, Surrey, CR0 4WD or email email@example.com. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of you requesting the data. You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at Quills Group, Unit 2 Spitfire Business Park, 1 Hawker Road, Croydon, Surrey, CR0 4WD or email firstname.lastname@example.org.